From TRUSTWIDE Autumn September 2009 a news sheet of St George's Mental Health Trust
The social stigma and day-to-day challenges of living with a significant mental health problem can leave people more at risk of social isolation and loss of close relationships – and this can affect not only the person who is unwell but those around them.
The Trust has a vital part to play in
countering these tendencies.
We need
to recognise and effectively work
with families and social networks
as a matter of course,
helping social
relationships to thrive and helping
families and service users to stand up
against stigma and prejudice.
People using our services can not only
gain support and encouragement
from social relationships,
they can
also contribute hugely – as parents,
siblings, carers themselves, friends,
colleagues, sons and daughters.
Healthy social relationships are always
reciprocal.
When we work to support
recovery, we need to be thinking
all the time about how the social
networks people have (or can create)
can sustain recovery in the long term.
Some of the key aims of the new
strategy will be to propose practical
ways in which we can: identify and understand better the
family and social networks that
are important to the people we
are working with
improve how we directly support,
advise and empower carers,
friends and families
improve how we involve them in
support planning for individuals
and in how we develop services
overall
support people better in the social
roles they value
understand the needs and
aspirations of carers in different
situations,
for example young
carers, parents of young people
with mental illness
and carers of
people with different types of
condition and levels of disability
arising from their mental health
problems
work more effectively with
partner agencies – such as self-organised
support groups, carers’
centres and the local authorities
– to empower and support
carers, friends and families more
effectively.
Ruth Allen
PALS
Manager Louise Dymoke
is a fierce defender of the500-plus patients, carers
and families
who bring
their frustrations to the Trust’s
Patient Advice and Liaison Service
every year.
“These people feel very
dis-empowered and can easily give
up,” she says.
“We can be like a dog
with a bone and keep on pressing on
their behalf.”............
........ “We give patients advice and we can liaise between teams,” Louise says.
“It’s our job to resolve concerns
informally and quickly.
It’s an on-the-spot
advice service for any problems.
We can cut across the hierarchy
and liaise on behalf of the patient
or carer.
We’re a one-stop shop to
resolve their problems.”
MHA 17B(20(b) specifies conditions may be made to
prevent risk of harm to the patients health or safety (and in the long run (c)
protecting others).
E-mail reaction is welcome